Virus & Malware

How do I know if my PC computer or laptop is infected?

  • Your security software is disabled or you can't access it
  • Your firewall has been disabled
  • Frequent alerts from your security software
  • Programs you didn’t install asking for payment to remove or solve problems
  • Ransomware – your computer has been locked and displays a message asking you to pay a fee / fine
  • No internet access or very slow
  • Access to security webpages is blocked
  • Your default homepage has changed
  • You get redirected to other webpages
  • Unwanted toolbars appear in your browser
  • Your computer runs much slower than usual
  • Your computer hangs or is unresponsive
  • Installed programs no longer run
  • Desktop icons that you do not recognize
  • You see unusual error messages
  • Unable to access the Task Manager, Control Panel, Registry Editor or Command Prompt
  • People receiving spam e-mail from you
  • Receiving mail auto responders

We are experts at tracking down viruses / malware and removing them!

Once infected you may be unable to install or update your security software, risking loss of your data or theft of your identity. If your computer is infected by a virus, trojan, worm, spyware or malware we can remove the problems and advise you on how to stay safe in future.

Where customers have downloaded software programs such as DNS Unlocker, MyPCBackup, Reimage, toolbars, registry cleaners or fake driver update programs may be installed too, these are classed as malware and should be removed.

These types of malware are designed to frighten the user into making a quick decision to part with money to pay for often useless and destructive software.


Useful sites for removal tools and antivirus.

Avast Antivirus : Avast Website

Bullguard Antivirus : Bullguard Website

MalwareBytes Ant exploit Blocker : Malware antiexploit website

Malwarebytes : Trojans, rootkits, rogues, spyware: Malwarebytes anti malware site

Malwarebytes Spyware Remover: Malware spyware remover

Super antispyware Spyware Remover : Superantispyware website

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